Frequently asked questions

You can browse the catalog at any time. Some checkout features, order history, and payment options require a customer account so we can confirm your details and manage your order correctly.

Heritages Market offers grocery, snacks, beverages, household essentials, and related market products. Product availability may change based on supplier stock and current inventory.

Price per unit helps you compare products more clearly by showing the cost of one unit inside a pack. For example, if an item is sold as a multi-pack, the product page may show the pack price and the approximate cost per unit.

Many products include pack quantity details on the product page. Check the product name, pack size, and units-per-pack information before ordering. If you need help confirming a pack or case quantity, contact us before checkout.

Payment methods are displayed during checkout. Available options may depend on your account status, order details, and service availability. Cash on delivery, when offered, is available only for logged-in customers.

You can use the Track Your Order page or your account area when tracking information is available. Keep your order number and contact details handy so we can assist you quickly.

Please contact us as soon as possible with your order number, the product name, and clear details about the issue. Photos may help us review damaged or incorrect items faster.

Contact us quickly after placing the order. We will try to help, but changes or cancellations may not be possible once an order has already been processed, packed, dispatched, or fulfilled.

Prices and availability can change because of supplier updates, promotions, inventory movement, or catalog corrections. The final order details are confirmed during checkout and order processing.

You can reach us through the Contact Us page, email supreme@daoudsgroup.com, or call +1 609 500 0878.