Privacy Policy

Last updated: July 1, 2026

Heritages Market respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit heritagesmarket.com, create an account, place an order, contact us, or use our online store.

Who We Are

Heritages Market is an online market for grocery, snack, household, and related products. Our website address is https://heritagesmarket.com/.

Information We Collect

We collect information you provide directly, including your name, email address, phone number, billing and shipping address, account login details, order details, customer notes, and messages sent through our contact forms.

We also collect technical information such as IP address, browser type, device information, pages viewed, referral source, cookie identifiers, and checkout activity. This helps us keep the site secure, improve performance, and understand how customers use the store.

Orders, Payments, and Account Data

When you place an order, we use your information to process the purchase, confirm product availability, arrange delivery or fulfillment, provide order updates, handle returns or service requests, and maintain accurate records. Payment options shown at checkout may depend on account status, order details, and available services.

Payment information may be processed by secure third-party payment providers. Heritages Market does not intentionally store full card numbers on the website.

How We Use Your Information

  • To operate the website and provide store features.
  • To create and manage customer accounts.
  • To process orders, payments, delivery, and customer service requests.
  • To communicate about order status, account activity, product availability, and support matters.
  • To prevent fraud, abuse, unauthorized access, and security incidents.
  • To improve our product catalog, pricing accuracy, website performance, and customer experience.
  • To comply with legal, tax, accounting, and business record obligations.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to keep items in your cart, remember login sessions, support checkout, measure traffic, improve search and filtering, and protect the site from abuse. You can control cookies through your browser settings, but disabling them may affect account, cart, and checkout features.

Sharing Information

We share information only when needed to operate the store, provide services, or meet legal obligations. This may include sharing limited information with payment processors, shipping or delivery providers, hosting and security providers, analytics tools, professional advisers, and authorities when legally required.

We do not sell customer personal information as a normal business practice.

Data Retention

We keep customer, order, and transaction records for as long as needed to provide service, maintain business records, meet tax or accounting requirements, resolve disputes, and protect the website. You may contact us to request review, correction, or deletion of information where applicable.

Security

We use reasonable administrative, technical, and operational safeguards to protect customer information. No website or transmission method is completely secure, so customers should also protect their account passwords and notify us promptly if they suspect unauthorized access.

Your Choices

You can update account information by logging in to your account. You may also contact us to request access, correction, deletion, or assistance with your personal information. Some requests may be limited by order, security, legal, or recordkeeping requirements.

Children’s Privacy

Heritages Market is intended for customers who can lawfully make purchases. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy as our website, services, or legal requirements change. Updates will be posted on this page with a revised date.

Contact Us

For privacy questions or customer service requests, contact Heritages Market through our Contact Us page, email supreme@daoudsgroup.com, or call +1 609 500 0878.